XFatora

Credit Notes

Issue credit notes to adjust invoices and track balances accurately.

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What you can do here

  • Create credit notes linked to invoices.
  • Apply credits to open balances.
  • Track credit usage and remaining amounts.

Before you start

  • CRM & Sales access is required.
  • Identify the invoice that needs adjustment.
  • Confirm approval policies for credits.

Step-by-step

  1. Open the invoice and select Create Credit Note.
  2. Choose line items or amounts to credit.
  3. Save the credit note and apply it to the invoice.
  4. Review the updated balance.

Tips & Common mistakes

  • Document the reason for the credit note clearly.
  • Apply credits promptly to keep balances accurate.
  • Review credit notes in reporting for audit readiness.

FAQ

Can I apply a credit note later?

Yes. You can create it now and apply it when needed.

Do credit notes affect accounting?

Credits adjust invoice balances and reflect in financial reports.

Where do I see credit note status?

Use the credit notes list with status filters.

Next steps

Invoices & Payments Expenses Core Accounting Reports