Glossary

This glossary includes commonly used terms and definitions for XFatora and ERP concepts.

Glossary overview Glossary search tips Glossary accounting terms

What you can do here

  • Look up common ERP acronyms like GL and AP.
  • Understand XFatora feature names such as Smart Mentions.
  • Use the A–Z index to jump to the term you need.

Before you start

  • Use this page whenever a term is unfamiliar or new.
  • Bookmark the glossary so you can return quickly from any guide page.
  • Share it with new team members during onboarding.

Step-by-step

  1. Find the term alphabetically using the index below.
  2. Read the short definition and note where the term appears in XFatora.
  3. Return to your guide page and continue the steps.

A–Z index

A C D G I J L P S T W Z

A

Accounts Payable (AP)

Money your company owes to suppliers. AP is tracked in Core Accounting to manage vendor invoices and payment schedules.

Accounts Receivable (AR)

Money customers owe you after an invoice is issued. AR balances update when payments are received.

AI Sales Assistant

The AI tool that helps draft replies and summarize tickets in the Support Desk module.

C

Chart of Accounts

The list of all accounts used to classify financial transactions in Core Accounting.

CRM

Customer Relationship Management. The CRM module tracks leads, opportunities, and customer conversations.

D

Department

A group of staff members organized by function (Sales, Finance, Support) to apply tailored permissions.

G

General Ledger (GL)

The central record of all financial transactions. GL reports come from journal entries, invoices, and payments.

I

Invoice

A document requesting payment from a customer for delivered goods or services.

J

Journal Entry

A manual or system-generated adjustment recorded in the General Ledger.

L

Lead

A potential customer in the CRM pipeline who has not yet been qualified.

P

People Records

The XFatora area used to manage staff profiles, roles, and permissions.

S

Smart Mentions

Mentions that suggest teammates or project context within Advanced Projects.

T

Tenant

Your company workspace in a multi-tenant cloud environment, separate from other organizations.

Tenant Administrator

The role responsible for managing company settings, users, and permissions in XFatora.

W

Workload Planner

A planning view that helps teams balance project assignments across available staff.

Z

ZATCA Compliance

Saudi Arabia e-invoicing requirements that ensure invoices meet ZATCA regulations.

Tips & Common mistakes

  • Check the glossary before creating new documentation to keep terms consistent.
  • Link the first mention of a term to its glossary entry.
  • Update definitions when product names change.

FAQ

How often should we update the glossary?

Review it whenever new modules or features are released and during quarterly documentation updates.

Can I suggest new terms?

Yes. Submit them to the documentation or product owner for review.

Do glossary links open in a new tab?

They open in the same tab so you can use the browser back button to return.

Next steps