Notifications & Email Templates

Manage notification preferences and email template content.

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What you can do here

  • Review notification types for key events.
  • Edit email templates for proposals, invoices, and tickets.
  • Align messaging with your brand voice.

Before you start

  • Administrator or settings access is required.
  • Confirm default sender details and reply-to address.
  • Prepare approved messaging for customer communications.

Step-by-step

  1. Open Settings and navigate to notifications and email templates.
  2. Select the template you want to edit.
  3. Update subject and body text carefully.
  4. Send a test message to verify formatting.

Tips & Common mistakes

  • Keep template variables intact so data merges correctly.
  • Maintain a consistent tone across all templates.
  • Review templates after branding updates.

FAQ

Can I disable specific notifications?

Adjust notification settings to enable or disable events.

How do I reset a template?

Restore template content to its default if needed.

Where are ticket emails managed?

Ticket templates live with other notification templates in Settings.

Next steps