Overview

Get oriented with XFatora and the core areas you will use most often.

Overview screenshot 1 Overview screenshot 2 Overview screenshot 3

What you can do here

  • See how CRM & Sales, Support Desk, Advanced Projects, and Core Accounting fit together.
  • Understand where to manage customers, projects, invoices, and reports.
  • Plan your first setup steps and pick a learning path.
  • Jump to the glossary when you meet a new term.

Before you start

  • You need a staff account with access to CRM & Sales and Core Accounting menus.
  • Confirm your company profile, currency, and timezone before creating records.
  • Have at least one customer and staff profile available for demos.
  • Review the glossary if you are new to ERP terms.

Step-by-step

  1. Start with Getting Started to set up your tenant and basic settings.
  2. Open the main navigation and review the primary modules: CRM & Sales, Support Desk, Advanced Projects, and Core Accounting.
  3. Visit Dashboards & Reports to see the default widgets and KPIs.
  4. Use the Navigation & Search page to learn where global search and filters appear.
  5. Proceed to Account Setup to configure base settings.

Tips & Common mistakes

  • Start with a small sample of customers and projects to learn the flow.
  • Keep naming consistent across customers, projects, and invoices to simplify reporting.
  • If a menu is missing, check your role permissions.

FAQ

Which modules should I set up first?

Begin with CRM & Sales and Core Accounting so customer records and financial tracking are ready.

Do I need to configure AI features now?

Only if you plan to use AI Sales Assistant in the Support Desk. You can configure it later.

How do I find help for a specific screen?

Use the sidebar to locate the feature area and follow the relevant guide page.

Next steps