Privacy Policy — XFatora

Effective Date: March 1, 2025

Last Updated: March 1, 2025

This Privacy Policy explains how XFatora collects, uses, shares, and protects information when you access or use our website, applications, and services (collectively, the “Service”).

1) Information We Collect

We may collect information that you provide directly, information collected automatically, and information from third parties.

• Account and profile information: Name, email, company details, billing information, and account credentials.
• Customer Content: Data and files you upload or input into the Service.
• Usage data: Pages visited, features used, logs, and device information.
• Communications: Messages sent to support or feedback channels.

2) How We Use Information

We use information to provide, maintain, and improve the Service, including to:

• Create and manage accounts.
• Process transactions and send service communications.
• Provide customer support and respond to requests.
• Improve product performance, reliability, and security.

3) Legal Bases for Processing

We process personal information based on your consent, to perform a contract, to comply with legal obligations, or for legitimate interests such as maintaining and securing the Service.

4) How We Share Information

We may share information with:

• Service providers: Vendors that help us operate the Service (hosting, analytics, payment processing).
• Legal and safety: When required by law or to protect our rights and users.
• Business transfers: In connection with a merger, acquisition, or asset sale.

5) Data Retention

We retain information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

6) Security

We use reasonable administrative, technical, and physical safeguards to protect information, but no method of transmission or storage is 100% secure.

7) International Transfers

Your information may be processed in countries other than your own. We take steps to protect information in accordance with this Privacy Policy.

8) Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information.

To exercise these rights, contact us at support@xfatora.com.

9) Children’s Privacy

The Service is not directed to children, and we do not knowingly collect personal information from children.

10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post updates and revise the “Last Updated” date.

11) Contact

Email: support@xfatora.com

Location: Mansoura, Egypt