Feedback & Surveys for XFatora

Measure experience, capture insights, and close the loop. Feedback & Surveys helps you run surveys for customers or internal teams and turn responses into real improvements.

What you can do with Feedback & Surveys

Survey builder and templates

Create surveys quickly with reusable templates for common use cases.

Targeted distribution

Send surveys to the right audience segments at the right time.

Anonymous or identified responses (where configured)

Choose the right privacy level for your audience and topic.

Response tracking and reminders

Monitor participation and follow up to improve completion rates.

Simple analytics and trends

See results over time and spot patterns across teams or customer groups.

Exportable responses

Export survey data for deeper analysis or reporting.

What you can do

  • Compliance support (where applicable) — Use appropriate consent and data handling settings for your region.

How it works

  1. Create a survey with the questions and format you need.
  2. Send it to customers, employees, or targeted segments.
  3. Review results, identify trends, and turn feedback into next actions.

Reports & visibility

  • Response rates and completion visibility
  • Trend and summary views across periods
  • Exportable datasets for deeper analysis

Module visuals

Feedback & Surveys dashboard overview
Feedback & Surveys workflow reporting view
Feedback & Surveys module detail screen

Works well with

CRM & Sales

Explore how CRM & Sales complements Feedback & Surveys.

Support Desk

Explore how Support Desk complements Feedback & Surveys.

Goals Tracker

Explore how Goals Tracker complements Feedback & Surveys.

People Records

Explore how People Records complements Feedback & Surveys.

FAQ

Can I send surveys to customers and employees?

Yes. Use the module for external customer surveys or internal team feedback.

Can surveys be anonymous?

Anonymous collection is available where configured, depending on your workflow.

Do you support reporting and trends?

Yes. Track responses and trends over time, and export data as needed.

How do I act on feedback?

Link insights to goals, support improvements, or HR follow-ups depending on the survey type.

Start with Feedback & Surveys, add more anytime.

Start with Feedback & Surveys today and expand across modules as your teams grow.

Ready to explore Feedback & Surveys?

Get a guided walkthrough tailored to your workflows.

  • Personalized demo session
  • Module-specific setup guidance
  • Transparent rollout support