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User Guide

OKR — User Guide

OKR (Objectives and Key Results) helps teams set measurable goals, track progress through check-ins, and review outcomes on a consistent cadence.

Core concepts:

  • Objective: what you want to achieve (qualitative)
  • Key Result: measurable proof of progress (quantitative)
  • Check-in: periodic update against a key result
  • Cycle: time window (monthly/quarterly)

Roles & permissions

Recommended roles:

  • OKR Admin
  • Configures cycles, permissions, and templates.
  • OKR Owner
  • Owns objectives and key results for a team or initiative.
  • Contributor
  • Updates check-ins, adds notes, supports progress.
  • Viewer / Leadership
  • Reviews dashboards and reports.

Best practice:

  • Keep OKR editing limited to owners/admins. Keep check-ins open to contributors.

Setup checklist

### 1) Define OKR cadence

  • Choose cycle type:
  • quarterly (recommended for strategic)
  • monthly (recommended for operational)
  • Set:
  • start/end dates
  • check-in frequency (weekly or biweekly)

### 2) Define a scoring method

  • Use a simple scale (0–1, or 0–100%).
  • Decide how you treat “stretch goals”.

### 3) Create templates (recommended)

  • For recurring team OKRs, create consistent objective patterns.
  • Standardize key result types:
  • increase X to Y
  • reduce X by Y
  • deliver X by date

### 4) Assign ownership

  • Every objective must have:
  • owner
  • team/department
  • Every key result must have:
  • numeric baseline/target where possible
  • check-in owner

Key workflows

### Workflow 1: Create a new OKR cycle

  1. Create cycle (monthly or quarterly)
  2. Set dates and check-in cadence
  3. Publish cycle to teams

### Workflow 2: Create objectives and key results

  1. Create objective
  2. Add key results:
  • measurable target
  • owner
  • due date (if used)
  1. Validate key results are measurable and not activity-only
  2. Publish and share visibility

### Workflow 3: Weekly check-ins

  1. Open key result
  2. Add check-in:
  • current value / progress %
  • confidence (if used)
  • notes and blockers
  1. Save and review dashboard update

Best practice:

  • Use check-in notes to capture blockers and actions.

### Workflow 4: Mid-cycle review

  1. Review dashboard by team
  2. Flag:
  • KRs behind schedule
  • low confidence items
  1. Assign actions and adjust execution plan
  2. Avoid changing targets unless governance allows

### Workflow 5: End-cycle review and close

  1. Review final values for key results
  2. Score objectives
  3. Capture lessons learned
  4. Close cycle and create next cycle OKRs

Reports

Common OKR reporting:

  • OKR dashboard overview
  • OKRs list by owner/team
  • Check-ins list by period
  • Progress trends (where enabled)
  • Outcomes summary by cycle

Recommended cadence:

  • Weekly: check-in review
  • Monthly/quarterly: cycle review and planning

Troubleshooting / FAQ

### OKRs are not measurable

  • Rewrite KRs as numeric targets (baseline → target).
  • Avoid “do X” key results without measurable outputs.

### Teams stop doing check-ins

  • Add a recurring calendar cadence.
  • Make check-in review part of weekly team meeting.
  • Keep check-in flow simple (2–3 fields + notes).

### Too many objectives

  • Limit objectives per team (2–5 per cycle).
  • Focus on outcomes not activities.

Need help with this section? Contact our team for guided setup support.