Roles & permissions
Recommended operating roles:
- OKR Admin
- Configures cycles, permissions, templates, categories, and evaluation structure.
- Defines scoring standards and check-in policy.
- Controls structural settings to avoid uncontrolled sprawl.
- OKR Owner
- Owns Objectives and Key Results for team, department, initiative, or company scope.
- Ensures each objective has measurable outcomes and clear ownership.
- Leads mid-cycle and end-cycle reviews for owned goals.
- Contributor
- Updates Check-ins, notes, blockers, and actions.
- Supports progress updates from the execution layer.
- Should not change structural governance settings.
- Viewer / Leadership
- Reviews dashboards, reports, risk signals, and cycle outcomes.
- Uses outputs for governance decisions without casual editing of live objectives.
Setup checklist
Complete this checklist before broad rollout:
- Define cycle cadence
- Choose monthly or quarterly cycles.
- Set cycle start and end dates.
- Set check-in frequency (weekly or biweekly).
- Define scoring method
- Use a clear scale (for example, 0–1 or 0–100%).
- Define confidence interpretation and risk thresholds.
- Align meaning of on-track, developing, and at-risk.
- Create templates and KR patterns
- Standardize measurable KR patterns:
- Increase X from A to B.
- Reduce X by Y.
- Deliver X by date D.
- Avoid activity-only KR formats.
- Set ownership model
- Assign one clear owner per objective.
- Assign KR-level ownership and check-in accountability.
- Define escalation path for blocked outcomes.
- Configure categories and evaluation criteria
- Create category taxonomy.
- Define evaluation criteria and follow-up questions where used.
- Keep standards consistent across teams.
- Define type and visibility governance
- Set rules for personal, department, and company scope.
- Define public/private visibility boundaries.
- Document who can edit, check in, review, and close.
- Prepare review rhythm
- Weekly/biweekly: check-in review.
- Monthly: operating review (especially for monthly cycles).
- End-of-cycle: strategic outcome review and lessons learned.
- Run end-to-end readiness test
- Create a cycle.
- Create objective + measurable KRs.
- Assign ownership.
- Run a check-in.
- Review dashboard and reports.
- Validate tree/chart view.
- Close cycle with outcome capture.
Key workflows
1) Create a new OKR cycle
- Create a cycle record.
- Select monthly or quarterly cadence.
- Set start and end dates.
- Define check-in cadence.
- Publish to relevant teams.
2) Create objectives and key results
- Create the objective.
- Add one or more key results.
- Make each key result measurable.
- Assign owner, scope, and target/baseline where possible.
- Publish with clear visibility.
3) Run weekly or biweekly check-ins
- Open the target key result.
- Add a check-in entry.
- Record current value or progress percentage.
- Record confidence and notes.
- Capture blockers and corrective actions.
- Save and review dashboard impact.
4) Run a mid-cycle review
- Review dashboard or report by team/department.
- Identify behind-schedule key results.
- Identify low-confidence, developing, or at-risk items.
- Assign corrective actions and owners.
- Avoid changing targets unless governance allows it.
5) Close cycle and review outcomes
- Confirm final KR values.
- Score final outcomes.
- Capture lessons learned and closure notes.
- Compare planned vs achieved outcomes.
- Close cycle and preserve history.
6) Link tasks and approvals when needed
- Link related tasks if KR progress depends on tracked execution work.
- Add approval steps where governance requires formal review.
- Keep OKR outcome review separate from raw task execution.
- Use linked tasks for traceability, not as a KR substitute.
Reports
Use module outputs as governance inputs, not status decoration:
- Dashboard review
- Cross-team progress by cycle and scope.
- At-risk and developing signals.
- Leadership summary view.
- Report view
- Structured progress review.
- Check-in history with confidence and notes.
- End-of-cycle outcome summaries.
- Check-in history review
- Trendline of progress movement.
- Confidence trajectory over time.
- Blockers/actions evidence for decision quality.
- Tree/chart structure review
- Hierarchical visibility across people, teams, and departments.
- Useful for company rollup and alignment reviews.
Recommended rhythm:
- Weekly or biweekly: check-in operating review.
- Monthly: operational cycle review.
- Quarterly: strategic cycle closure and lesson capture.
Troubleshooting / FAQ
Key results are too vague to score
- Rewrite as measurable outcomes with baseline and target.
- Remove activity-only wording.
Teams stop doing check-ins after launch
- Add recurring calendar reminders.
- Make check-ins part of weekly/biweekly review meetings.
- Keep required fields limited and clear.
Too many objectives reduce focus
- Reduce objective count per team per cycle.
- Keep attention on top outcomes, not every activity stream.
Leadership cannot see what is at risk
- Use dashboard/report filters for low-confidence and delayed items.
- Review developing and at-risk segments in each governance meeting.
Teams confuse OKR with task management
- Reconfirm module boundary: OKR manages objectives, KRs, check-ins, and cycle review.
- Keep execution tracking in task/project modules; use task links only for dependency traceability.
Ownership is unclear
- Require one accountable owner per objective.
- Define KR-level check-in accountability and escalation owner.
Public/private settings create confusion
- Publish visibility rules before cycle launch.
- Train users on who can view, update, approve, and close records.
Need help with this section? Contact our team for guided setup support.