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User Guide

Fleet — User Guide

Fleet Operations helps teams manage vehicles, driver assignments, maintenance, fuel logs, and cost visibility—so vehicles stay available and compliance doesn’t slip.

Typical areas:

  • Vehicles register (plate/VIN, status, documents)
  • Driver profiles and vehicle assignments
  • Maintenance logs and service history
  • Fuel entries and consumption visibility (where used)
  • Renewals (insurance/inspection) reminders (where configured)
  • Reports for cost and utilization trends

Roles & permissions

Recommended roles:

  • Fleet Admin
  • Owns settings, vehicles master data, status rules, and governance.
  • Dispatcher / Fleet Coordinator
  • Assigns vehicles, schedules maintenance, updates statuses.
  • Driver / Operator
  • Records fuel entries, usage notes, and completion updates (if enabled).
  • Maintenance Supervisor
  • Logs maintenance, tracks outcomes and costs (if used).
  • Manager / Finance Viewer
  • Reviews cost reports, utilization, and renewal compliance.

Best practice:

  • Restrict who can mark vehicles “out of service” or “sold/retired”.

Setup checklist

### 1) Vehicle master data

  • Create vehicles with:
  • plate, VIN/serial
  • make/model/year
  • status (active / in shop / out of service)
  • Attach required documents (registration, insurance, inspection).

### 2) Driver setup and assignment policy

  • Create driver records (if used).
  • Define assignment policy:
  • one driver per vehicle vs pooled usage
  • evidence for handover (notes, meter reading)
  • assignment start/end rules.

### 3) Maintenance logging policy

  • Decide:
  • preventive maintenance frequency
  • required fields (date, provider, notes, cost)
  • who can create/close maintenance events.

### 4) Fuel logging policy

  • Decide:
  • required fields (date, amount, cost, meter reading)
  • who can enter fuel records
  • how to handle missing entries (weekly review).

### 5) Compliance / renewals tracking

  • Define which dates you track:
  • insurance expiry
  • inspection expiry
  • license expiry (if used)
  • Assign one owner responsible for renewals.

Key workflows

### Workflow 1: Add a vehicle

  1. Create vehicle record
  2. Set identifiers (plate/VIN) and basic fields
  3. Attach documents
  4. Mark status active
  5. Verify it appears in vehicles list

### Workflow 2: Assign a vehicle to a driver

  1. Open vehicle record
  2. Assign driver (or department)
  3. Record:
  • start date
  • handover notes
  • meter reading (if used)
  1. Confirm assignment history is updated

### Workflow 3: Log maintenance

  1. Mark vehicle status “in shop/maintenance”
  2. Create maintenance log entry
  3. Attach service report if available
  4. Enter cost fields (if used)
  5. Mark maintenance completed and return status to active

### Workflow 4: Log fuel entries

  1. Open fuel entries
  2. Add entry:
  • date
  • amount and cost
  • meter reading (recommended)
  1. Review fuel summary monthly for anomalies

### Workflow 5: Monthly fleet cost review

  1. Review fuel summary
  2. Review maintenance costs by vehicle
  3. Identify high-cost vehicles and root causes
  4. Plan preventive actions (maintenance schedule, replacement decisions)
  5. Publish monthly summary for management

Reports

Common fleet reports:

  • Operating cost summary
  • Fuel summary / consumption (where used)
  • Maintenance report
  • Vehicle utilization summary (where used)
  • Renewal reminders and upcoming expirations
  • Status change history

Recommended cadence:

  • Weekly: renewals + vehicles in maintenance
  • Monthly: cost + utilization review

Troubleshooting / FAQ

### Vehicles don’t show correct status

  • Ensure staff update status during maintenance events.
  • Restrict status edits to coordinator/admin roles.

### Fuel entries are missing or inconsistent

  • Enforce required fields (meter reading).
  • Add a weekly “missing fuel entries” review.
  • Train drivers on a consistent entry process.

### Renewals are missed

  • Assign one owner for renewals.
  • Review reminders weekly.
  • Require document attachment updates after renewal completion.

Need help with this section? Contact our team for guided setup support.