Roles & permissions
Recommended roles:
- Expenses Admin / Finance Admin: categories + governance.
- Expense Submitter: creates expense records and attaches receipts.
- Approver (recommended): approves above thresholds.
- Finance Reviewer: monthly review and reconciliation.
- Project Manager (optional): reviews billable expenses.
Best practice:
- Require receipts + category for every expense.
- Restrict category editing to admins.
Setup checklist
### 1) Define categories
Start small (expand later):
- Travel, Fuel, Office, Utilities, Subcontractors, Tools, Marketing, Misc.
### 2) Receipt policy
- Require attachment (recommended).
- Define exceptions and who can approve them.
### 3) Billable rules (if used)
- Require customer/project linkage.
- Weekly “uninvoiced billables” review.
### 4) Approval policy (recommended)
- Thresholds (by amount/category/department).
- Who can approve and how it’s recorded.
### 5) Review cadence
- Weekly: missing receipts
- Monthly: spend trends by category/department
Key workflows
### Workflow 1: Record an expense
- Create expense
- Set date, amount, category, notes
- Attach receipt
- Save
### Workflow 2: Billable expense → invoice (if used)
- Mark expense billable
- Link to customer/project
- Review uninvoiced billables
- Convert to invoice line(s)
- Track invoiced vs uninvoiced
### Workflow 3: Monthly review
- Open expense report by period
- Review by category/department
- Compare vs last month
- Flag outliers and require notes/actions
Reports
- Spend by category
- Trends by period
- Billable vs non-billable summary
- Department spend summary
Screenshots
Troubleshooting / FAQ
### Missing receipts keep happening
- Enforce required attachment.
- Weekly missing-receipt report.
- Disallow approval without receipt unless exception.
### Categories are inconsistent
- Restrict edits/creation.
- Add examples in internal KB.
- Train submitters.
### Billables aren’t invoiced
- Require customer/project link at creation.
- Weekly “uninvoiced billables” review.
- Assign an owner for billing.
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