Roles & permissions
Recommended roles:
- Finance Admin
- Owns chart of accounts structure, opening balances, period close rules, and finance configuration.
- Accountant
- Posts/reviews journal entries, verifies receivables/payables, runs monthly close.
- A/R Clerk / Collections
- Tracks customer invoices, payments, and aging follow-up.
- A/P Clerk
- Tracks vendor bills, due dates, and payment status.
- Approver (Finance Lead)
- Approves adjustments and high-impact entries (recommended).
- Read-only / Auditor
- View access for reporting and audits.
Best practice:
- Separate duties: the person creating adjustments should not be the only person approving them.
Setup checklist
### 1) Company and fiscal basics
- Confirm company legal name, address, and invoice identity fields.
- Confirm base currency and (if used) allowed currencies.
- Decide reporting periods (monthly close cadence and cutoffs).
### 2) Chart of Accounts (COA)
- Create a structured COA:
- Assets, Liabilities, Equity, Income, Expenses
- Use consistent naming conventions:
- Prefixes or numbering
- Clear group structure (parent/child)
### 3) Opening balances (go-live requirement)
Before running real transactions:
- Enter opening balances for:
- Bank/cash accounts
- Receivables (if migrating open invoices)
- Payables (if migrating open vendor bills)
- Any required asset/liability balances
- Validate: trial balance totals align with expected starting point.
### 4) Customers and vendors alignment
- Ensure customer records used by invoicing are complete.
- Ensure vendor records used by purchasing/bills are complete.
- Decide responsibility for master data cleanup and duplicates.
### 5) Journal entry governance
- Decide who can create manual journals.
- Decide review/approval steps for:
- adjustments
- reversals
- period-close entries
- Define required documentation:
- reason
- attachments/evidence
### 6) Bank & cash routines
- Create bank/cash accounts used by your business.
- Define reconciliation cadence (weekly/monthly).
- Define evidence requirements for recorded payments.
Key workflows
### Workflow 1: Accounts Receivable (Invoice → Payment → Aging)
- Issue customer invoices via Sales & Invoicing.
- Monitor open invoices and due dates.
- Record payment when received (with evidence if required).
- Review outstanding balance and aging.
- Follow up on overdue balances using aging reporting.
Collections best practice:
- Review aging weekly and assign follow-up owners.
### Workflow 2: Accounts Payable (Bill → Approval → Payment)
- Record vendor bills (from Procurement or manually, depending on your rollout).
- Validate bill accuracy (amount, tax, due date, vendor).
- Approve bill for payment (if policy requires).
- Record payment and attach payment evidence.
- Review payables aging and upcoming obligations.
### Workflow 3: Journal entries (Adjustments & corrections)
Use journal entries for:
- period-end adjustments
- corrections not covered by operational workflows
- accruals and reclassifications (based on your accounting policy)
Steps:
- Create a journal entry with multi-line debit/credit lines.
- Add a clear description and supporting evidence.
- Review and approve (recommended).
- Post the entry.
- Verify impact in trial balance / ledger.
### Workflow 4: Bank & cash reconciliation routine
- Export or review the bank statement for the period.
- Compare statement movements to recorded transactions.
- Identify:
- missing entries
- duplicates
- timing differences
- Post required corrections (often via journals or payments).
- Confirm reconciled balances.
### Workflow 5: Monthly close
- Confirm all invoices/bills for the period are recorded.
- Reconcile bank and cash accounts.
- Post required adjusting journals (with approvals).
- Review trial balance and general ledger for anomalies.
- Publish reports (P&L, balance sheet, and any required internal statements).
Close discipline:
- Keep a close checklist and follow it every month.
Reports
Common finance reports:
- Balance Sheet
- Profit & Loss
- Trial Balance
- General Ledger
- Transaction reports
- Accounts Receivable Aging
- Accounts Payable Aging
Operational cadence:
- Weekly: receivables aging + cash position
- Monthly: P&L, balance sheet, reconciliation evidence
Troubleshooting / FAQ
### Trial balance doesn’t “look right”
- Confirm opening balances are correct.
- Check for missing journals or duplicate postings.
- Review unusual balances (negative assets, large suspense balances).
### A/R aging doesn’t match reality
- Confirm payments are applied to the correct invoices.
- Check for partial payments and remaining balances.
- Confirm invoice dates/due dates are correct.
### A/P shows bills still unpaid after payment
- Confirm payment was recorded against the correct bill/vendor.
- Verify payment evidence and date.
- Check if approval steps are required before it is considered paid.
### Reports show unexpected results after adjustments
- Review the journal entry lines and account mapping.
- Verify approvals and evidence were added.
- Re-run reports for the correct period/date range.
---
Need help with this section? Contact our team for guided setup support.