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Solutions by industry

Equipment & Appliance Sales and Service

Connect the sale, stock item, equipment record, warranty, service case, and financial impact.

For appliance retailers, equipment distributors, spare-parts sellers, and service organizations that need continuity after checkout.

Xfatora operating workflow for Equipment & Appliance Sales and Service
XFatora Field Service
Approved app available now

Take Field Service to the frontline.

Connect dispatch and technicians across assigned jobs, inspections, diagnosis, work and parts, time, evidence, customer signatures, completion, and service reports.

Where operations break

When records fragment, accountability fragments with them.

Handoffs lose operating context

Orders, stock, costs, and responsibilities are repeated across files and messages, so teams cannot trust one record.

Approvals arrive without the full story

A decision is requested before ownership, supporting documents, or financial and operating impact are visible.

Reports arrive after the decision window

Teams spend time reconciling data instead of managing exceptions, customers, and delivery.

Connected operating flow

From the first record to execution, financial impact, and reporting.

Catalog, quotation, and sale

Context, ownership, and activity history remain connected through this stage.

Stock and serialized context

Context, ownership, and activity history remain connected through this stage.

Customer and equipment record

Context, ownership, and activity history remain connected through this stage.

Warranty entitlement

Context, ownership, and activity history remain connected through this stage.

Service and parts handling

Context, ownership, and activity history remain connected through this stage.

Resolution, invoice, and history

Context, ownership, and activity history remain connected through this stage.

Value by role

One operating truth, shaped for each team’s responsibility.

Leadership

A shared view of progress, exceptions, and cost without manual consolidation.

Operations

Clear records for intake, assignment, execution, and closure.

Finance

Documents, transactions, invoices, and collections linked to operating context.

Field teams

Mobile access to assigned work with role-aware customer or asset context.

Verified subindustry paths

A closer fit for your operating model.

Choose your capacity

Assets · plans & pricing

Track assets, locations and maintenance responsibilities.

Full package details ↗

All prices exclude applicable taxes.

Essential

3 logins
$21/ month

$252 billed upfront every year

Save $60 a year versus monthly billing

Start Essential

14-day trial on normal new registrations

Named user accounts
3
Storage (GB)
10
Tracked assets
250
Asset locations
1

Included business modules

Assets and maintenance, Internal approvals with staff signatures

Growth

8 logins
$40/ month

$480 billed upfront every year

Save $120 a year versus monthly billing

Start Growth

14-day trial on normal new registrations

Named user accounts
8
Storage (GB)
50
Tracked assets
1,000
Asset locations
5

Included business modules

Assets and maintenance, Internal approvals with staff signatures

Scale

15 logins
$80/ month

$960 billed upfront every year

Save $252 a year versus monthly billing

Start Scale

14-day trial on normal new registrations

Named user accounts
15
Storage (GB)
150
Tracked assets
5,000
Asset locations
20

Included business modules

Assets and maintenance, Internal approvals with staff signatures

One workspace. Shared web and mobile access.

Core CRM, sales documents, customer support, data export, backup and Arabic/global PDF support are included. Supported mobile apps use the same seats. Confirm app availability and customer-specific tax connector setup.

Regional e-invoicing is included in every current package: ZATCA for companies in Saudi Arabia and EU e-invoicing for companies in the European Union. Availability follows your company country; each connector still requires setup.

Add modules, users or storage ↗

Phased implementation

Launch the first workflow well, then expand with confidence.

1

Choose the first workflow

Start where delay, rework, or reporting risk is highest.

2

Clean data and ownership

Define master records, roles, and who creates, reviews, approves, executes, and closes.

3

Launch a focused scope

Validate the full workflow with one team, location, or service line before expansion.

4

Expand from stable data

Add the next modules and teams after adoption and reporting are dependable.

Questions before you decide

Clear answers, without inflated claims.

Is Xfatora a specialist system for this industry?

Xfatora is an ERP platform connecting the verified modules and workflows shown on this page. We do not claim clinical, regulatory, engineering, or other specialist systems outside those capabilities.

Can we start with one module?

Yes. Start with one high-value operating workflow, then add modules and teams after data, ownership, adoption, and reporting are stable.

Does Xfatora support English and Arabic?

Yes. The website and product support English and Arabic journeys, including RTL-aware Arabic interfaces.

How should we choose a plan?

Compare users, projects, items, storage, and included modules. For multi-department scope or wider governance, request a custom package through the form.

Next step

Show us the workflow you need to control first.

We will help you choose the right modules, plan, and rollout scope without oversizing the project.