Guides

Xfatora User Guide

This guide is organized module-by-module so you can roll out Xfatora in phases. Start with Getting Started, then open the module guide(s) you’re implementing.

How to use this guide

  • Start with the Getting Started guide.
  • For each module: complete the Setup checklist before running live transactions.
  • Use Troubleshooting / FAQ as first-line support before escalating.

Getting started

Module guides (table of contents)

Each guide follows the same structure:
Overview → Roles & permissions → Setup checklist → Key workflows → Reports → Troubleshooting / FAQ

  • CRM & Sales
  • Module: /modules/crm/detailed.php
  • Guide: https://github.com/ammarashour/xfatora-landing/blob/main/docs/user-guide/10-crm-sales.md
  • Sales & Invoicing
  • Module: /modules/sales-invoicing/detailed.php
  • Guide: https://github.com/ammarashour/xfatora-landing/blob/main/docs/user-guide/20-sales-invoicing.md
  • Procurement
  • Module: /modules/procurement/detailed.php
  • Guide: https://github.com/ammarashour/xfatora-landing/blob/main/docs/user-guide/30-procurement.md
  • Inventory & Warehouse
  • Module: /modules/inventory-warehouse/detailed.php
  • Guide: https://github.com/ammarashour/xfatora-landing/blob/main/docs/user-guide/40-inventory-warehouse.md
  • Manufacturing
  • Module: /modules/manufacturing/detailed.php
  • Guide: https://github.com/ammarashour/xfatora-landing/blob/main/docs/user-guide/50-manufacturing.md
  • Accounting
  • Module: /modules/accounting/detailed.php
  • Guide: https://github.com/ammarashour/xfatora-landing/blob/main/docs/user-guide/60-accounting.md
  • Assets
  • Module: /modules/assets/detailed.php
  • Guide: https://github.com/ammarashour/xfatora-landing/blob/main/docs/user-guide/70-assets.md
  • Expenses
  • Module: /modules/expenses/detailed.php
  • Guide: https://github.com/ammarashour/xfatora-landing/blob/main/docs/user-guide/75-expenses.md
  • Human Resources
  • Module: /modules/human-resources/detailed.php
  • Guide: https://github.com/ammarashour/xfatora-landing/blob/main/docs/user-guide/80-human-resources.md
  • Support Desk
  • Module: /modules/support-desk/detailed.php
  • Guide: https://github.com/ammarashour/xfatora-landing/blob/main/docs/user-guide/90-support.md
  • Knowledge Base
  • Module: /modules/knowledge-base/detailed.php
  • Guide: https://github.com/ammarashour/xfatora-landing/blob/main/docs/user-guide/95-knowledge-base.md
  • Logistics
  • Module: /modules/logistics-management/detailed.php
  • Guide: https://github.com/ammarashour/xfatora-landing/blob/main/docs/user-guide/100-logistics.md
  • Fleet
  • Module: /modules/fleet-management/detailed.php
  • Guide: https://github.com/ammarashour/xfatora-landing/blob/main/docs/user-guide/110-fleet.md
  • OKR
  • Module: /modules/okr-management/detailed.php
  • Guide: https://github.com/ammarashour/xfatora-landing/blob/main/docs/user-guide/120-okr.md
  • Real Estate CRM
  • Module: /modules/real-estate-management/detailed.php
  • Guide: https://github.com/ammarashour/xfatora-landing/blob/main/docs/user-guide/130-real-estate-crm.md
  • Surveys
  • Module: /modules/surveys/detailed.php
  • Guide: https://github.com/ammarashour/xfatora-landing/blob/main/docs/user-guide/140-surveys.md
  • Warranties
  • Module: /modules/warranty-management/detailed.php
  • Guide: https://github.com/ammarashour/xfatora-landing/blob/main/docs/user-guide/150-warranties.md
  • Exports
  • Module: /modules/exports/detailed.php
  • Guide: https://github.com/ammarashour/xfatora-landing/blob/main/docs/user-guide/160-exports.md
  • Projects & Services
  • Module: /modules/projects-services/detailed.php
  • Guide: https://github.com/ammarashour/xfatora-landing/blob/main/docs/user-guide/15-projects-services.md
  • ZATCA & e-invoicing compliance
  • Guide: https://github.com/ammarashour/xfatora-landing/blob/main/docs/user-guide/170-Zatca%20and%20e-invoicing-compliance.md

Need help?

If you want a guided rollout plan (modules + phases + responsibilities), request a demo and we’ll propose an implementation path.

Related Modules

Included in: Enterprise

Accounting

Learn how Accounting fits into your Xfatora rollout.

Assets

Learn how Assets fits into your Xfatora rollout.

Assets

Centralize asset records, assignments, lifecycle status, maintenance history, and depreciation visibility.

Included in: Enterprise

Attendance & Leave

Shift, attendance, and leave approvals with clear policy controls.

Related Industries

ERP for Manufacturing

Manufacturing ERP guidance for production scheduling, material planning, quality control, and real-time shop floor visibility.

manufacturing production inventory

ERP for Distribution

Distribution ERP guidance for inventory turns, fulfillment performance, supplier coordination, and multi-warehouse control.

distribution warehousing fulfillment

ERP for Professional Services

Professional services ERP guidance for project staffing, utilization tracking, milestone billing, and profitability management.

professional-services projects billing

ERP for Healthcare

Healthcare ERP guidance for procurement governance, department budgeting, workforce planning, and regulatory readiness.

healthcare compliance operations

Related Use Cases

Accelerate Order to Cash

Connect sales, fulfillment, invoicing, and collections to reduce revenue leakage and improve cash conversion.

order-to-cash revenue-operations cash-flow

Control Production Costs

Tie material usage, labor capture, and overhead allocation to each production order for reliable margins.

manufacturing-management costing inventory-warehousing

Improve Fleet Uptime

Schedule preventative maintenance and coordinate work orders to minimize vehicle downtime.

fleet-management asset-management maintenance

Improve Project Profitability

Track delivery effort, direct costs, and billing performance to protect project margins.

projects timesheets billing

Related Guides

ERP Implementation Playbook

A practical, phased guide to planning, launching, and scaling ERP adoption across teams with measurable outcomes.

implementation operations change-management

ZATCA & E-Invoicing Compliance

Practical guidance for enabling Saudi ZATCA QR and electronic invoicing compliance workflows, plus global e-invoicing processing and operational controls.

ZATCA Phase 2 Integration Guide

Step-by-step guidance to align ERP workflows with ZATCA Phase 2 integration controls.

zatca phase 2 integration

ZATCA QR Code Requirements

QR payload requirements, common implementation mistakes, and validation tips for Saudi e-invoicing.

zatca qr code e-invoicing

Related Trust Resources

Security Overview

Understand how Xfatora approaches enterprise security across governance, encryption, identity, monitoring, vulnerability management, and procurement readiness.

security enterprise risk

Data Privacy

Review Xfatora privacy commitments across data ownership, lawful processing, retention, deletion, subprocessor transparency, and enterprise contracting support.

privacy governance enterprise

Compliance Approach

Learn how Xfatora supports enterprise compliance with governance controls, evidence readiness, control mapping, and procurement collaboration.

compliance audit enterprise

Service Level Agreement (SLA)

Understand enterprise SLA options for availability objectives, incident response targets, escalation pathways, and service governance.

sla support enterprise